This is the second in a 3-part series taken from an article appearing in the April 2025 issue of Chauffeur Driven magazine.

Last week, we looked at the first three factors that contribute to a more relaxed approach in the workplace. This week we will look at the last four.

Lack of Awareness and Training

Many owners and managers may not be fully aware of all the regulatory requirements or the best practices for enforcing them. This lack of awareness can
stem from insufficient training or inadequate communication within the company. Without a clear understanding of the regulations, consistent enforcement becomes challenging.

Cultural Factors

Company culture plays a significant role in how regulations are perceived and enforced. If a company has historically been lax on enforcement, changing that culture requires time, effort, and a shift in mindset. Employees may resist stricter enforcement if it contrasts sharply with the established norms.

Balancing Safety and Productivity

Owners and managers often struggle to balance safety with productivity. While safety is paramount, the pressure to meet schedules and passenger expectations can sometimes overshadow regulatory compliance. This balancing act can lead to a more lenient approach to rule enforcement, particularly under tight schedules.

Compliance Fatigue

Regulatory fatigue can set in, especially for companies that have been operating for many years. Constantly adapting to new regulations and maintaining rigorous compliance can be exhausting, leading to a more relaxed attitude over time. This fatigue can result in complacency and a lower priority for rule enforcement.